Our Story

About Business Performance Improvement Services Ltd.

At BPI Services we provide our clients around the globe with a range of services spanning In-Company Training & Consultancy Programmes, Public Events,  BPI Video Series, Personalised Training & Mentoring via our Live Online 1-1 Services, Live & Recorded Webinars and Lean Digital Transformation through our Technology Partners. We also offer a range of free and competitively priced downloadable products on our shop. This ensures that all our clients have unparalleled capabilities to empower their employees and drive their business to achieve their Vision. By putting our clients’ interests first and foremost we have become a trusted source for best practice implementation of Business Performance Improvement Tools, Techniques and Strategies.

Our Team

We are proud to work with a highly skilled group of unique practitioners all of whom are Managing Directors of their own companies. 

We have an established partnership with a number of highly skilled associates for specific expertise when required, Digital Transformation, Excel/Access/Power BI Dashboards, Software Providers,  Engagement Software Providers,  Statisticians, Project managers, Quality/Compliance Professionals
and a number of providers of Soft Skills Leadership & Team Coaches accredited in EQI & Insights. 

Susan Clancy,

Managing Director,

 BPI Services

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As a recognised partner to organisations across a wide range of sectors and cultures, Susan is a people focused internationally experienced practitioner, skilled at integrating Business Transformational Techniques through Individuals, Teams and the Organisations they work in. A certified Master Black Belt & Lean Practitioner, Susan also holds a BSc. Using a combination of Lean Six Sigma, Change Management, Strategy Deployment and Organisation Development, Susan specialises in developing people. 

Jerry Daly,


 BPI Services

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Jerry, although seldom seen, is not only the other half of BPI Services he is also Susan’s other half, a fulltime job in its self! A very enthusiastic and proactive individual, he was a founding member in 2006 and with his assistance the Company has achieved its current standing. He formerly held supervisory and safety roles in both the electronics and pharmaceutical sectors for over 15 years


Established in 2006

BPI Services Ltd is located in Co. Cork, Ireland and offers a National and International Business Excellence Consultancy and Training service across all aspects of Lean, Six Sigma and Business Performance Improvement. Established in 2006 as Lean Sigma Systems, we grew to incorporate BPI Consulting in 2009 and in 2016 BPI Services launched and now incorporates all of our offerings in one place

Industries we Serve

We work in partnership with our clients to drive positive change and we develop people to become change leaders who are skilled , confident and goal orientated.


Financial Services



Human Resources


 Medical Device


 Hotel and Catering


Food Production


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©2019 by BPI Services.