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About Us

Founded in 2006 by Susan Clancy & Jerry Daly, originally as Lean Sigma Systems Ltd, our aim from the beginning was to ensure that our clients were provided with honest and innovative solutions which would give them a competitive edge and enable their organisations to thrive. We firmly believe the foundation to achieving higher levels of performance within an organisation is in leading with respect and empowering people to become the best version of themselves. There are many ways to deploy Business Performance Improvement and our approach is to select tools and techniques that fit each individual client’s needs the best. This approach has served us well across various sectors and global cultures.


We are comfortable in providing to our clients a very wide range of training, consulting, mentoring and coaching options to best suit their needs. In addition we provide Lean Centric Software through ConnectWrx and specialise in Kata services through Kata School Ireland.

Susan Clancy Founder ConnectWrx

Susan Clancy  MD BPI Services

Since 2006 Susan has worked across multiple sectors providing assistance to organisations both large and small in the areas of Business Performance Improvement and Digital Transformation.


She has been engaged by both multi-nationals throughout Ireland and across the globe as well as many companies from the Irish SME’s sector.

Susan enables her clients to seamlessly combine the worlds of Business Performance Improvement and Technology and this approach provides her clients with the flexibility to transform while solving the day to day challenges of running their business.  Susan is a highly experienced BPI Coach, Trainer & Practitioner as well as specialising in technology development. Susan is also the founder of Kata School Ireland.

Jerry Daly

Jerry Daly Director BPI Services

Jerry co-founded BPI services in 2006 and has been a driving force behind its growth and the expansion into technology products and services with ConnectWrx.


He strongly believes that companies of all sizes can make marked gains by embracing slight adjustments such as empowering their employees and combining this with getting the most from their technology. He believes that the visualisation of real-time data should be a goal for every company no matter what size, so every individual can have a positive impact which in turn drives a positive employee engagement culture.


Carefully Selected Partners

We have been very fortunate to establish an impressive and carefully selected network of partnerships. These highly experienced partners offer expertise in:

Lean Digital Technology & Industry 4.0

Employee Communication Platforms

Project Management

Accredited Training Via UL

Visual Mgt Products

Statistical Consulting

Excel/Access Consulting

DOE Consulting

Psychometric Testing & Consulting (EQ-i & Insights)

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